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[ CoursePig.com ] Linkedin - De-Escalating Conversations for Customer Service
磁力链接/BT种子名称
[ CoursePig.com ] Linkedin - De-Escalating Conversations for Customer Service
磁力链接/BT种子简介
种子哈希:
1cdd6eb786d17988db3ceadb5c259f86e7a14fd6
文件大小:
641.9M
已经下载:
943
次
下载速度:
极快
收录时间:
2022-01-13
最近下载:
2024-10-23
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文件列表
~Get Your Files Here !/2. Pre-empt an Escalation/004. The principle of don't push.mp4
54.3 MB
~Get Your Files Here !/2. Pre-empt an Escalation/002. Three reasons situations escalate—and how to stop the cycle.mp4
51.5 MB
~Get Your Files Here !/2. Pre-empt an Escalation/003. Positive positioning with customers.mp4
43.5 MB
~Get Your Files Here !/2. Pre-empt an Escalation/005. Manage expectations with customers.mp4
41.9 MB
~Get Your Files Here !/6. Double Your Effectiveness De-escalation/016. Listen with the intent to understand.mp4
37.9 MB
~Get Your Files Here !/7. Common Customer Issues/020. When a customer asks for a manager.mp4
37.7 MB
~Get Your Files Here !/6. Double Your Effectiveness De-escalation/019. Dealing with demanding customers.mp4
37.2 MB
~Get Your Files Here !/6. Double Your Effectiveness De-escalation/018. Dealing with your own frustration.mp4
36.2 MB
~Get Your Files Here !/4. Common Customer Issues/009. When a customer disagrees with your policy.mp4
35.8 MB
~Get Your Files Here !/7. Common Customer Issues/021. When a customer disagrees with your policy.mp4
35.7 MB
~Get Your Files Here !/2. Pre-empt an Escalation/006. Be regretful but direct with customers.mp4
35.5 MB
~Get Your Files Here !/NA. NA/0NA. Customer's request is not possible.mp4
34.6 MB
~Get Your Files Here !/7. Common Customer Issues/022. Customer's request is not possible.mp4
34.6 MB
~Get Your Files Here !/3. Three-Step De-escalation/007. Recognize the customer's emotions.mp4
31.3 MB
~Get Your Files Here !/3. Common Customer Issues/010. Yelling or cursing customer.mp4
30.1 MB
~Get Your Files Here !/7. Common Customer Issues/022. Yelling or cursing customer.mp4
30.1 MB
~Get Your Files Here !/6. Double Your Effectiveness De-escalation/017. Use partnering language with customers.mp4
26.5 MB
~Get Your Files Here !/1. Intense Customer Service Situations/001. Why you've been unsuccessful with angry customers.mp4
19.9 MB
~Get Your Files Here !/3. Three-Step De-escalation/008. Resolve the customer's issue.mp4
18.7 MB
~Get Your Files Here !/Glossary_De_Escalating_Conversations_Customer_Service/Exercise Files/Glossary.pdf
29.7 kB
~Get Your Files Here !/2. Pre-empt an Escalation/004. The principle of don't push.en.srt
6.6 kB
~Get Your Files Here !/2. Pre-empt an Escalation/002. Three reasons situations escalate—and how to stop the cycle.en.srt
6.4 kB
~Get Your Files Here !/2. Pre-empt an Escalation/005. Manage expectations with customers.en.srt
5.3 kB
~Get Your Files Here !/2. Pre-empt an Escalation/003. Positive positioning with customers.en.srt
5.2 kB
~Get Your Files Here !/7. Common Customer Issues/020. When a customer asks for a manager.en.srt
4.9 kB
~Get Your Files Here !/4. Common Customer Issues/009. When a customer disagrees with your policy.en.srt
4.9 kB
~Get Your Files Here !/7. Common Customer Issues/021. When a customer disagrees with your policy.en.srt
4.8 kB
~Get Your Files Here !/6. Double Your Effectiveness De-escalation/016. Listen with the intent to understand.en.srt
4.7 kB
~Get Your Files Here !/6. Double Your Effectiveness De-escalation/018. Dealing with your own frustration.en.srt
4.6 kB
~Get Your Files Here !/7. Common Customer Issues/022. Customer's request is not possible.en.srt
4.5 kB
~Get Your Files Here !/6. Double Your Effectiveness De-escalation/019. Dealing with demanding customers.en.srt
4.5 kB
~Get Your Files Here !/2. Pre-empt an Escalation/006. Be regretful but direct with customers.en.srt
4.5 kB
~Get Your Files Here !/NA. NA/0NA. Customer's request is not possible.en.srt
4.4 kB
~Get Your Files Here !/3. Three-Step De-escalation/007. Recognize the customer's emotions.en.srt
3.8 kB
~Get Your Files Here !/7. Common Customer Issues/022. Yelling or cursing customer.en.srt
3.8 kB
~Get Your Files Here !/3. Common Customer Issues/010. Yelling or cursing customer.en.srt
3.7 kB
~Get Your Files Here !/6. Double Your Effectiveness De-escalation/017. Use partnering language with customers.en.srt
3.2 kB
~Get Your Files Here !/3. Three-Step De-escalation/008. Resolve the customer's issue.en.srt
2.4 kB
~Get Your Files Here !/1. Intense Customer Service Situations/001. Why you've been unsuccessful with angry customers.en.srt
2.3 kB
~Get Your Files Here !/Bonus Resources.txt
386 Bytes
Get Bonus Downloads Here.url
179 Bytes
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