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文件列表
~Get Your Files Here !/4. The ITIL Service Value System/13. Service Value Chain The 6 Activities.mp4
57.9 MB
~Get Your Files Here !/4. The ITIL Service Value System/15. The Continual Improvement Model.mp4
52.7 MB
~Get Your Files Here !/1. Introduction/1. ITIL 4 Foundation Certification Exam Training.mp4
51.2 MB
~Get Your Files Here !/2. Concepts of Service Management/6. Outcomes, Costs, Risks, and Utility & Warranty.mp4
34.8 MB
~Get Your Files Here !/2. Concepts of Service Management/3. Organizations, Service providers, Service consumers, and other stakeholders.mp4
34.1 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/3. Information and Technology.mp4
30.9 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/5. Value Streams and Processes.mp4
29.5 MB
~Get Your Files Here !/5. ITIL Management Practices/27. Service Management Practices Service Continuity Management.mp4
26.6 MB
~Get Your Files Here !/4. The ITIL Service Value System/1. The Service Value System Overview.mp4
25.9 MB
~Get Your Files Here !/1. Introduction/2. Introduction to IT Service Management.mp4
25.3 MB
~Get Your Files Here !/5. ITIL Management Practices/16. Service Management Practices Availability Management.mp4
25.2 MB
~Get Your Files Here !/4. The ITIL Service Value System/4. Guiding Principle #1 Focus on Value.mp4
23.6 MB
~Get Your Files Here !/1. Introduction/3. About ITIL.mp4
22.2 MB
~Get Your Files Here !/2. Concepts of Service Management/4. Products and Services.mp4
22.0 MB
~Get Your Files Here !/4. The ITIL Service Value System/10. Guiding Principle #7 Optimize and Automate.mp4
21.4 MB
~Get Your Files Here !/5. ITIL Management Practices/11. General Management Practices Risk Management.mp4
21.1 MB
~Get Your Files Here !/5. ITIL Management Practices/14. General Management Practices Supplier Management.mp4
21.0 MB
~Get Your Files Here !/5. ITIL Management Practices/22. Service Management Practices Monitoring and Event Management.mp4
20.5 MB
~Get Your Files Here !/5. ITIL Management Practices/13. General Management Practices Strategy Management.mp4
18.9 MB
~Get Your Files Here !/5. ITIL Management Practices/29. Service Management Practices Service Desk.mp4
18.5 MB
~Get Your Files Here !/5. ITIL Management Practices/2. General Management Practices Architecture Management.mp4
18.1 MB
~Get Your Files Here !/4. The ITIL Service Value System/6. Guiding Principle #3 Progress Iteratively With Feedback.mp4
17.7 MB
~Get Your Files Here !/4. The ITIL Service Value System/11. Governance.mp4
17.7 MB
~Get Your Files Here !/5. ITIL Management Practices/8. General Management Practices Portfolio Management.mp4
17.5 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/4. Partners and Suppliers.mp4
17.1 MB
~Get Your Files Here !/2. Concepts of Service Management/5. Service Relationships.mp4
16.8 MB
~Get Your Files Here !/5. ITIL Management Practices/4. General Management Practices InfoSec Management.mp4
16.7 MB
~Get Your Files Here !/4. The ITIL Service Value System/7. Guiding Principle #4 Collaborate and Promote Visibility.mp4
16.1 MB
~Get Your Files Here !/5. ITIL Management Practices/30. Service Management Practices Service Level Management.mp4
15.3 MB
~Get Your Files Here !/4. The ITIL Service Value System/2. Opportunity, Demand and Value.mp4
15.3 MB
~Get Your Files Here !/4. The ITIL Service Value System/9. Guiding Principle #6 Keep it Simple and Practical.mp4
15.1 MB
~Get Your Files Here !/5. ITIL Management Practices/15. General Management Practices Workforce and Talent Management.mp4
14.9 MB
~Get Your Files Here !/5. ITIL Management Practices/3. General Management Practices Continual improvement.mp4
14.9 MB
~Get Your Files Here !/5. ITIL Management Practices/31. Service Management Practices Service Request Management.mp4
14.8 MB
~Get Your Files Here !/1. Introduction/4. The structure and benefits of the ITIL 4 Framework.mp4
14.8 MB
~Get Your Files Here !/5. ITIL Management Practices/10. General Management Practices Relationship Management.mp4
14.8 MB
~Get Your Files Here !/5. ITIL Management Practices/32. Service Management Practices Service Validation and Testing.mp4
14.7 MB
~Get Your Files Here !/5. ITIL Management Practices/33. Technical Management Practices Deployment Management.mp4
13.9 MB
~Get Your Files Here !/5. ITIL Management Practices/23. Service Management Practices Problem Management.mp4
13.6 MB
~Get Your Files Here !/4. The ITIL Service Value System/5. Guiding Principle #2 Start Where You Are.mp4
13.5 MB
~Get Your Files Here !/2. Concepts of Service Management/2. Value and Value Co-Creation.mp4
13.5 MB
~Get Your Files Here !/5. ITIL Management Practices/17. Service Management Practices Business Analysis.mp4
13.3 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/2. Organizations and People.mp4
13.1 MB
~Get Your Files Here !/4. The ITIL Service Value System/3. The Guiding Principles Overview.mp4
13.0 MB
~Get Your Files Here !/5. ITIL Management Practices/7. General Management Practices Organizational Change Management.mp4
12.8 MB
~Get Your Files Here !/5. ITIL Management Practices/12. General Management Practices Service Financial Management.mp4
12.5 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/1. The Four Dimensions of Service Management Introduction.mp4
12.4 MB
~Get Your Files Here !/5. ITIL Management Practices/28. Service Management Practices Service Design.mp4
12.1 MB
~Get Your Files Here !/5. ITIL Management Practices/21. Service Management Practices IT Asset Management.mp4
12.1 MB
~Get Your Files Here !/5. ITIL Management Practices/20. Service Management Practices Incident Management.mp4
12.1 MB
~Get Your Files Here !/5. ITIL Management Practices/34. Technical Management Practices Infrastructure and Platform Management.mp4
12.1 MB
~Get Your Files Here !/5. ITIL Management Practices/19. Service Management Practices Change Control.mp4
12.1 MB
~Get Your Files Here !/5. ITIL Management Practices/25. Service Management Practices Service Catalogue Management.mp4
12.1 MB
~Get Your Files Here !/5. ITIL Management Practices/18. Service Management Practices Capacity and Performance Management.mp4
11.1 MB
~Get Your Files Here !/5. ITIL Management Practices/24. Service Management Practices Release Management.mp4
11.0 MB
~Get Your Files Here !/5. ITIL Management Practices/9. General Management Practices Project Management.mp4
10.5 MB
~Get Your Files Here !/5. ITIL Management Practices/6. General Management Practices Measurement and Reporting.mp4
9.8 MB
~Get Your Files Here !/5. ITIL Management Practices/26. Service Management Practices Service Configuration Management.mp4
9.7 MB
~Get Your Files Here !/2. Concepts of Service Management/1. Concepts of Service Management Introduction.mp4
8.7 MB
~Get Your Files Here !/4. The ITIL Service Value System/8. Guiding Principle #5 Think and Work Holistically.mp4
8.7 MB
~Get Your Files Here !/4. The ITIL Service Value System/14. Continual Improvement Overview.mp4
8.6 MB
~Get Your Files Here !/5. ITIL Management Practices/35. Technical Management Practices Software Development and Management.mp4
8.4 MB
~Get Your Files Here !/5. ITIL Management Practices/1. ITIL Management Practices Overview.mp4
8.2 MB
~Get Your Files Here !/5. ITIL Management Practices/5. General Management Practices Knowledge Management.mp4
7.6 MB
~Get Your Files Here !/4. The ITIL Service Value System/12. Service Value Chain Overview.mp4
6.1 MB
~Get Your Files Here !/4. The ITIL Service Value System/16. Continual Improvement and The Guiding Principles.mp4
5.2 MB
~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-2.pdf
3.6 MB
~Get Your Files Here !/5. ITIL Management Practices/Exam-3-with-Answers-and-Explanations.pdf
1.6 MB
~Get Your Files Here !/4. The ITIL Service Value System/Service-Value-Chain-The-6-Activities.pdf
1.3 MB
~Get Your Files Here !/1. Introduction/Introduction-to-IT-Service-Management.pdf
755.7 kB
~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-3.pdf
449.9 kB
~Get Your Files Here !/5. ITIL Management Practices/Exam-1.pdf
428.1 kB
~Get Your Files Here !/4. The ITIL Service Value System/The-Continual-Improvement-Model.pdf
410.3 kB
~Get Your Files Here !/1. Introduction/About-ITIL.pdf
397.6 kB
~Get Your Files Here !/5. ITIL Management Practices/Exam-1-Answers-and-Explanations.pdf
383.1 kB
~Get Your Files Here !/1. Introduction/The-structure-and-benefits-of-the-ITIL-4-framework.pdf
344.7 kB
~Get Your Files Here !/2. Concepts of Service Management/Outcomes-Costs-Risks-and-Utility-Warranty.pdf
329.8 kB
~Get Your Files Here !/2. Concepts of Service Management/Value-and-Value-Co-Creation.pdf
284.1 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Continuity-Management.pdf
276.5 kB
~Get Your Files Here !/4. The ITIL Service Value System/The-Service-Value-System-Overview.pdf
271.5 kB
~Get Your Files Here !/2. Concepts of Service Management/Concepts-of-Service-Management-Intro.pdf
271.2 kB
~Get Your Files Here !/2. Concepts of Service Management/Organizations-Service-providers-Service-consumers-and-other-stakeholders.pdf
256.4 kB
~Get Your Files Here !/2. Concepts of Service Management/Products-and-Services.pdf
233.8 kB
~Get Your Files Here !/4. The ITIL Service Value System/Governance.pdf
232.7 kB
~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-1.pdf
232.3 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/The-Four-Dimensions-of-Service-Management-Intro.pdf
226.0 kB
~Get Your Files Here !/5. ITIL Management Practices/Exam-2-Answers-and-Explanations.pdf
220.4 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Risk-Management.pdf
201.2 kB
~Get Your Files Here !/5. ITIL Management Practices/Exam-2.pdf
197.6 kB
~Get Your Files Here !/4. The ITIL Service Value System/The-Guiding-Principles-Overview.pdf
197.1 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Portfolio-Management.pdf
181.2 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Level-Management.pdf
178.9 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Relationship-Management.pdf
178.7 kB
~Get Your Files Here !/5. ITIL Management Practices/ITIL-Management-Practices-Overview.pdf
178.1 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Value-Streams-Processes.pdf
174.3 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Knowledge-Management.pdf
167.6 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-InfoSec-Management.pdf
165.5 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Problem-Management.pdf
165.2 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Desk.pdf
152.1 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Request-Management.pdf
149.7 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Supplier-Management.pdf
144.2 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Release-Management.pdf
142.2 kB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-3-Progress-Iteratively-With-Feedback.pdf
141.8 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Information-and-Technology.pdf
139.5 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Partners-Suppliers.pdf
139.4 kB
~Get Your Files Here !/2. Concepts of Service Management/Service-Relationships.pdf
137.5 kB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-2-Start-Where-You-Are.pdf
134.7 kB
~Get Your Files Here !/4. The ITIL Service Value System/Opportunity-Demand-and-Value.pdf
129.0 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Incident-Management.pdf
126.6 kB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-6-Keep-it-Simple-and-Practical.pdf
125.8 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Availability-Management.pdf
125.7 kB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-7-Optimize-and-Automate.pdf
124.7 kB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-4-Collaborate-and-Promote-Visibility.pdf
124.3 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Capacity-and-Performance-Management.pdf
122.8 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Workforce-and-Talent-Management.pdf
120.4 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Monitoring-and-Event-Management.pdf
120.4 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Project-Management.pdf
119.9 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Service-Financial-Management.pdf
119.4 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Measurement-and-Reporting.pdf
117.8 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Strategy-Management.pdf
115.9 kB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-1-Focus-on-Value.pdf
114.6 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Organizational-Change-Management.pdf
111.3 kB
~Get Your Files Here !/4. The ITIL Service Value System/Continual-Improvement-Overview.pdf
110.7 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Continual-Improvement.pdf
106.7 kB
~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Software-Development-and-Management.pdf
106.7 kB
~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Deployment-Management.pdf
103.8 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Validation-and-Testing.pdf
103.5 kB
~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Infrastructure-and-Platform-Management.pdf
103.4 kB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Architecture-Management.pdf
102.5 kB
~Get Your Files Here !/4. The ITIL Service Value System/Continual-improvement-and-the-guiding-principles.pdf
102.2 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-IT-Asset-Management.pdf
100.5 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Change-Control.pdf
99.9 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Design.pdf
99.6 kB
~Get Your Files Here !/4. The ITIL Service Value System/Service-Value-Chain-Overview.pdf
99.4 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Business-Analysis.pdf
97.1 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Configuration-Management.pdf
92.5 kB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Catalogue-Management.pdf
92.4 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Organizations-and-People.pdf
87.6 kB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-5-Think-and-Work-Holistically.pdf
82.8 kB
~Get Your Files Here !/4. The ITIL Service Value System/13. Service Value Chain The 6 Activities-en_US.srt
13.2 kB
~Get Your Files Here !/4. The ITIL Service Value System/15. The Continual Improvement Model-en_US.srt
10.3 kB
~Get Your Files Here !/2. Concepts of Service Management/6. Outcomes, Costs, Risks, and Utility & Warranty-en_US.srt
6.5 kB
~Get Your Files Here !/2. Concepts of Service Management/3. Organizations, Service providers, Service consumers, and other stakeholders-en_US.srt
6.1 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/5. Value Streams and Processes-en_US.srt
5.9 kB
~Get Your Files Here !/4. The ITIL Service Value System/4. Guiding Principle #1 Focus on Value-en_US.srt
5.3 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/3. Information and Technology-en_US.srt
5.2 kB
~Get Your Files Here !/5. ITIL Management Practices/16. Service Management Practices Availability Management-en_US.srt
5.0 kB
~Get Your Files Here !/5. ITIL Management Practices/14. General Management Practices Supplier Management-en_US.srt
4.5 kB
~Get Your Files Here !/1. Introduction/3. About ITIL-en_US.srt
4.4 kB
~Get Your Files Here !/4. The ITIL Service Value System/1. The Service Value System Overview-en_US.srt
4.3 kB
~Get Your Files Here !/5. ITIL Management Practices/22. Service Management Practices Monitoring and Event Management-en_US.srt
4.2 kB
~Get Your Files Here !/5. ITIL Management Practices/27. Service Management Practices Service Continuity Management-en_US.srt
4.0 kB
~Get Your Files Here !/5. ITIL Management Practices/8. General Management Practices Portfolio Management-en_US.srt
3.9 kB
~Get Your Files Here !/4. The ITIL Service Value System/7. Guiding Principle #4 Collaborate and Promote Visibility-en_US.srt
3.9 kB
~Get Your Files Here !/5. ITIL Management Practices/11. General Management Practices Risk Management-en_US.srt
3.9 kB
~Get Your Files Here !/1. Introduction/2. Introduction to IT Service Management-en_US.srt
3.8 kB
~Get Your Files Here !/4. The ITIL Service Value System/10. Guiding Principle #7 Optimize and Automate-en_US.srt
3.8 kB
~Get Your Files Here !/5. ITIL Management Practices/29. Service Management Practices Service Desk-en_US.srt
3.8 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/4. Partners and Suppliers-en_US.srt
3.7 kB
~Get Your Files Here !/5. ITIL Management Practices/2. General Management Practices Architecture Management-en_US.srt
3.5 kB
~Get Your Files Here !/4. The ITIL Service Value System/6. Guiding Principle #3 Progress Iteratively With Feedback-en_US.srt
3.5 kB
~Get Your Files Here !/4. The ITIL Service Value System/11. Governance-en_US.srt
3.3 kB
~Get Your Files Here !/5. ITIL Management Practices/13. General Management Practices Strategy Management-en_US.srt
3.2 kB
~Get Your Files Here !/5. ITIL Management Practices/15. General Management Practices Workforce and Talent Management-en_US.srt
3.2 kB
~Get Your Files Here !/2. Concepts of Service Management/5. Service Relationships-en_US.srt
3.1 kB
~Get Your Files Here !/2. Concepts of Service Management/4. Products and Services-en_US.srt
3.1 kB
~Get Your Files Here !/5. ITIL Management Practices/7. General Management Practices Organizational Change Management-en_US.srt
3.0 kB
~Get Your Files Here !/5. ITIL Management Practices/30. Service Management Practices Service Level Management-en_US.srt
3.0 kB
~Get Your Files Here !/4. The ITIL Service Value System/2. Opportunity, Demand and Value-en_US.srt
2.9 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/2. Organizations and People-en_US.srt
2.9 kB
~Get Your Files Here !/5. ITIL Management Practices/3. General Management Practices Continual improvement-en_US.srt
2.8 kB
~Get Your Files Here !/5. ITIL Management Practices/4. General Management Practices InfoSec Management-en_US.srt
2.8 kB
~Get Your Files Here !/5. ITIL Management Practices/20. Service Management Practices Incident Management-en_US.srt
2.8 kB
~Get Your Files Here !/5. ITIL Management Practices/33. Technical Management Practices Deployment Management-en_US.srt
2.8 kB
~Get Your Files Here !/5. ITIL Management Practices/31. Service Management Practices Service Request Management-en_US.srt
2.8 kB
~Get Your Files Here !/5. ITIL Management Practices/12. General Management Practices Service Financial Management-en_US.srt
2.7 kB
~Get Your Files Here !/5. ITIL Management Practices/19. Service Management Practices Change Control-en_US.srt
2.7 kB
~Get Your Files Here !/4. The ITIL Service Value System/9. Guiding Principle #6 Keep it Simple and Practical-en_US.srt
2.7 kB
~Get Your Files Here !/5. ITIL Management Practices/10. General Management Practices Relationship Management-en_US.srt
2.6 kB
~Get Your Files Here !/5. ITIL Management Practices/23. Service Management Practices Problem Management-en_US.srt
2.5 kB
~Get Your Files Here !/2. Concepts of Service Management/2. Value and Value Co-Creation-en_US.srt
2.5 kB
~Get Your Files Here !/4. The ITIL Service Value System/5. Guiding Principle #2 Start Where You Are-en_US.srt
2.5 kB
~Get Your Files Here !/5. ITIL Management Practices/17. Service Management Practices Business Analysis-en_US.srt
2.4 kB
~Get Your Files Here !/5. ITIL Management Practices/25. Service Management Practices Service Catalogue Management-en_US.srt
2.4 kB
~Get Your Files Here !/5. ITIL Management Practices/32. Service Management Practices Service Validation and Testing-en_US.srt
2.4 kB
~Get Your Files Here !/5. ITIL Management Practices/28. Service Management Practices Service Design-en_US.srt
2.4 kB
~Get Your Files Here !/5. ITIL Management Practices/34. Technical Management Practices Infrastructure and Platform Management-en_US.srt
2.4 kB
~Get Your Files Here !/5. ITIL Management Practices/21. Service Management Practices IT Asset Management-en_US.srt
2.3 kB
~Get Your Files Here !/5. ITIL Management Practices/9. General Management Practices Project Management-en_US.srt
2.3 kB
~Get Your Files Here !/1. Introduction/1. ITIL 4 Foundation Certification Exam Training-en_US.srt
2.3 kB
~Get Your Files Here !/4. The ITIL Service Value System/3. The Guiding Principles Overview-en_US.srt
2.3 kB
~Get Your Files Here !/5. ITIL Management Practices/6. General Management Practices Measurement and Reporting-en_US.srt
2.2 kB
~Get Your Files Here !/1. Introduction/4. The structure and benefits of the ITIL 4 Framework-en_US.srt
2.1 kB
~Get Your Files Here !/5. ITIL Management Practices/18. Service Management Practices Capacity and Performance Management-en_US.srt
2.1 kB
~Get Your Files Here !/5. ITIL Management Practices/26. Service Management Practices Service Configuration Management-en_US.srt
2.0 kB
~Get Your Files Here !/5. ITIL Management Practices/24. Service Management Practices Release Management-en_US.srt
2.0 kB
~Get Your Files Here !/3. The Four Dimensions of Service Management/1. The Four Dimensions of Service Management Introduction-en_US.srt
2.0 kB
~Get Your Files Here !/5. ITIL Management Practices/5. General Management Practices Knowledge Management-en_US.srt
1.7 kB
~Get Your Files Here !/2. Concepts of Service Management/1. Concepts of Service Management Introduction-en_US.srt
1.6 kB
~Get Your Files Here !/4. The ITIL Service Value System/8. Guiding Principle #5 Think and Work Holistically-en_US.srt
1.6 kB
~Get Your Files Here !/5. ITIL Management Practices/35. Technical Management Practices Software Development and Management-en_US.srt
1.6 kB
~Get Your Files Here !/4. The ITIL Service Value System/14. Continual Improvement Overview-en_US.srt
1.6 kB
~Get Your Files Here !/4. The ITIL Service Value System/12. Service Value Chain Overview-en_US.srt
1.4 kB
~Get Your Files Here !/5. ITIL Management Practices/1. ITIL Management Practices Overview-en_US.srt
1.3 kB
~Get Your Files Here !/4. The ITIL Service Value System/16. Continual Improvement and The Guiding Principles-en_US.srt
993 Bytes
~Get Your Files Here !/Bonus Resources.txt
357 Bytes
Get Bonus Downloads Here.url
183 Bytes
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